A - D      |     E - H      |     I - L     |     M - P     |     Q - Z

• Advertisting/Promotion
  The Ad/Promo team drives a book's marketing campaign from the drawing table to the public's fingertips. We're creative writers and artistic designers with a crush on consumer behavior. We're charged with the production of inventive, catchy, print, radio and television advertising, hand-tailored for a book's audience. We fuel buyer excitement for HarperCollins titles. We develop strategic sales tools: giveaways (free stuff!), point of purchase displays (posters, mobiles, 3-D floor displays), seasonal catalogs, brochures, and sell sheets, as well as all those little attention-grabbing knick-knacks: t-shirts, mugs, tote bags, zipper-pulls, stickers, and the like, all to support sales of HarperCollins books to booksellers and potential readers.
• Art & Creative Design
  In the fast-paced, dynamic culture at HarperCollins, Art & Creative Design is comprised of highly professional, energetic, talented designers who keep one step ahead of the curve. With the company's commitment to state-of-the art desktop publishing systems, education, and training, we are well equipped to exercise skilled imaginations and superb talents efficiently, utilizing the latest technology and software.

  Driven by the diversity of challenging and exciting titles that range from rich literary fiction, edgy thrillers, and juicy pop culture to compelling biographies, delectable cookbooks, and lavishly illustrated books, creative jacket designers nail the market. Unique, provocative jacket designs dazzle the eye, while giving the readers the essence of subject, time, and place. In turn, interior book designers skillfully work to evoke a reading experience that reflects the author's vision, expressing astute visual sensibilities by expertly balancing text and artwork. Together, we create beautifully executed book packages that are irresistible to one and all.

• Corporate Communications
  The Corporate Communications Department is responsible for handling the company's internal and external communications, including corporate announcements, corporate media relations and internal memos. In addition, the department is responsible for corporate contributions, crisis management, corporate event planning, and providing relevant information to News Corporation, our parent company. The department also works closely with the CEO, handling briefing for and coordination of media interviews, arranging speaking engagements, and providing support on industry and charitable commitments.
• Corporate Services
  We handle all facilities and travel-related issues for the company. We procure all office furniture and equipment, contract major office renovations, arrange office repairs and maintenance, manage employee relocations and new hire setup, and coordinate mail delivery and graphic services functions. We manage the travel needs of our employees, from air, rail or car, to hotel and everything in between, and make the HarperCollins experience on-site and on the road pleasant, efficient and safe.
• Customer Service
  We live in an age of instant . From messaging to coffee, when we want anything, we want it now. With the state-of-the-art technology that we use we have the ability to give our customers the answers that they look for, now and practically before they ask.

  Based in Scranton, Pennsylvania, we fulfill and follow up on all customer orders, catering to large retail, wholesale and special markets customers, as well as small bookstores and direct consumers. We can provide minute-to-minute tracking of shipments from the time an order is processed to the moment it's delivered. And we work closely with our sales representatives so that each rep is informed daily of publications, promotions and services, and is in tune with customer requests. Short of a telepathic book tracker (which we're working on), we provide the fastest, most proactive and responsive level of service out there.

• Distribution Center
  We manage the seamless logistics that ensure all orders are filled, shipped, and received in a timeframe that exceeds customer expectations. Since we're charged with the freight of thousands of titles, including hundreds of bestsellers from year to year, distribution can be nothing less than perfect. With an innovative management team, progressive strategies, and the right technology, we set the standard for the book publishing industry. Our main facility features over 2 miles of high-powered conveyor with programmed logic, a feature that automatically routes orders to their destinations. All books are monitored via radio frequency technology and laser scanners. These high-volume, fast-paced operations track merchandise using standardized barcodes in a real-time, paperless environment. Quality is reflected in every aspect of our service, ensuring that our books get to the shelves and our readers when the time is right.



• Editorial
  Bring your reading glasses and all your hats. As Editors, we are hunters and gatherers, constantly on the lookout for book ideas from every corner of the globe. Every intriguing journalist, every corporate guru, pop-celebrity, expert, or maverick encountered is a potential author. We're bidders vying to acquire new projects, entrepreneurs analyzing each to ensure financial feasibility. We're sales people, pitching our lists to the Sales and Publicity departments, so that they can be successfully advocated with enthusiasm to the world at large. We're contract negotiators, promotional copy-writers, and jacket design critics. In short, during our long in-office days, we're jacks of all trades.

  And as incurable bibliophiles, we're in the right field. We sift through dozens of new submissions every week, reading hundreds of thousands of pages a year. We're nurturers, working closely and patiently, with authors helping them to shape their manuscripts. We're representatives, escorting writers through the thickets of anxiety and exhilaration that lie between Prologue and Epilogue. And together we brainstorm new solutions for an old and familiar affection—capturing the hearts and minds of readers through the delicate art of storytelling.

• Electronic Text Management
  The ETM department is responsible for ensuring that the digital content of HarperCollins properties are usable, flexible, secure, and accessible. In a time when rapid technological change-online distribution, e-books, print-on-demand-stands to challenge the very meaning of the word "book," the ETM department will be at the heart of the action: producing, protecting, and future-proofing. The ETM department works in close conjunction with the acquiring editors, the production editors, and the design group to efficiently produce both handsome books and high-quality, eminently usable, repurposable digital materials. It's a department that is set to grow with the technology of the age.
• Finance
  Responsible for HarperCollins' core finance functions on a worldwide basis, we're the number junkies behind the budget, weighing profit and loss and assessing acquisition, production, and marketing costs against potential returns. We focus on setting short and long-term financial goals, working closely with various areas of the business to develop processes, financial tools and action plans to achieve those targets. We leverage a combination of strong analytical, accounting, computer, finance, business management and relationship skills to meet the needs of individual departments and the publishing house overall. From a bird's-eye-view, we appropriate capital, forecast, manage tax and consolidation, run financial reporting and analysis, and develop and implement strategic projects. In other words, we're here to manage the billion dollars behind those books.
• Human Resources
  We play an important role in cultivating the culture of this company. As the talent scouts, we work with managers to put together the best teams in book publishing today, and to grow their skills and careers. We manage employee and management relations to encourage creative and open collaboration. We plan and manage employee benefits to reflect the very different and changing needs of our employees. We find opportunities for employees to work and play together beyond books, supporting charitable causes and enjoying employee events. We manage everything from work/life programs and seminars to employee perks and discounts, and we make the logistics of it all fast and simple for everyone. We know what's to love about work and we love to help make it happen here.



• Information Technology
  A technological revolution in the publishing industry continues to present outstanding opportunities and challenges that can only be handled by a dedicated staff of IT professionals. From our employee's desks, where editing, copy-writing, desktop publishing, and marketing and publicity plans are prepared, to the servers, routers, cabling and programming that is the backbone of our IT operation, technology and the people who manage and implement its use, are an integral part of this company.

  A tremendous breath of experience and skill is represented in our IT team. We are engineers and programmers who hunt out and solve problems, project managers and team-leaders who direct teams toward their goals. We're telecommunications specialists and Windows, Macintosh and Unix technicians who design, install, maintain, and troubleshoot our existing infrastructure. We work on the cutting edge of what's new and exciting, constantly looking to the horizon to see what's coming next in technology. For the analytical and methodical, creative and inspired, there's a niche to be found at HarperCollins IT.

• Internet Development
  Webbers and techies with a passion for books, we bring the excitement of HarperCollins books, audio-books, and e-books to various online communities, including consumers, teachers and academics. We focus on research, art and design, technical development, editing and more, to create content-rich sites where every book and author shines, making invaluable connections with readers. The Internet Development group's constant goal is to serve readers through effectual, innovative website development, third-party marketing, syndicated content distribution, and by providing content to online booksellers. (Visit our primary websites at: HarperCollins.com, HarperChildrens.com, and HarperAcademic.com.)
• Legal & Contracts
  The HarperCollins team with a keen eye for the fine print and a finger on the pulse of all things legal, we're lawyers, contracts specialists and legal assistants, who combine legal expertise with a love for the written word. We manage competing demands every day- from litigation and pre-publication review of manuscripts, to myriad legal matters for every department in the company, some unique to publishing, others common to any corporate legal department. We seal the deals that kick off the publishing process, negotiating and drawing author contracts with their agents and lawyers, licensees, and other publishers.



• Managing Editorial
  From manuscript to bound book, we help ensure the on-time publication of our books at the highest possible quality. We copy edit manuscripts for grammar, clarity and accuracy; check book art for consistency from picture to picture and between text and art. We create seasonal schedules and schedules tailored to each book. And we maintain all data—from prices to trims—for every book we publish. Individuals here work on multiple imprints, with teams ranging from editorial, design and production to subsidiary rights, legal and finance. We keep close tabs on every title to produce the best, most accurate, beloved books of all time, and provide close editor and author support to do it.
• Marketing & Publicity
  Did you first see that book on the Today Show, Dateline or MTV? Maybe you heard the author interviewed on National Public Radio, Imus or the Howard Stern Show or attended a reading at your local bookstore. You may have seen a poster at your bus stop or read a review in The New York Times . You saw it featured on a website, saw the title on a bestseller list, spotlighted at a book fair or advertised on the side of a beach ball…

  With some of the best brainstorming in business, we develop creative marketing and publicity plans tailored to each title, working closely with editors and authors to arrange the products and events that get the books to the public. We network and negotiate, write press releases and marketing copy, prepare multi-city author tours, and manage budgets. We're media gluttons and respond quickly to what's happening in the news—it's all in a day's work!

• Production & Inventory
  Production makes the pages of the edited manuscript morph into the book envisioned by the creative teams. Using a vast knowledge of color, printers, and materials, we keep the most demanding publishing schedules to prepare the cost impact estimates of various design proposals, and select paper, materials and printing methods. In the end, all completed books come to us for quality and release approval, and we maintain the highest standards of quality.

  Inventory uses the sharpest eyes and most advanced technology to monitor the number of books HarperCollins produces and sells. We determine first print quantities, order reprints, coordinate special work with outside vendors, address overstock issues, and maintain a daily inventory of titles for each imprint. Every day we work closely with all of the departments responsible for analyzing sales and market factors to help achieve effective book distribution, budgeted inventory goals, and total profitability.



• Sales
  We read and analyze books and the market, then use extensive contacts and sheer flair to get the books to consumers. We're strategically structured to reach deep into the heart of a book's market. Field Reps throughout the country sell our list of books to their local region of independent bookstores, whose influence often start a book's success. National Account Reps sell to national chains like Barnes & Noble and Borders, and distributors like Baker and Taylor and Ingram. Special Sales handles non-traditional retailers, such as premium sales to corporations, and sales to specialty catalogs and gift stores like Urban Outfitters and Bed, Bath and Beyond. The Mass Merchant team sells to huge merchandise chains like Target and Walmart. International Sales travels the world to distribute our books to all corners of the globe. And Sales Operations ensures flawless logistics for everyone.
• Subsidiary Rights & Permissions
  We look after the rights and permissions to authors' intellectual property, responsible for negotiating the sale of the authors' rights through Domestic and Foreign licensing agreements and the permissions process for use of the published works. We're often one of the first departments to read proposals and manuscripts to help determine which book projects are accepted for publication. We work closely with all departments in-house to gather the necessary information and material required to successfully market our list of books to customers. We attend book fairs and conventions around the country and the world, to sell and purchase publishing rights. Domestic Rights markets titles to book clubs, audio publishers, reprint publishers, film and television studios, and to magazines and newspapers for excerpting.